Boarding Hours Policies

Multiple Boarders

We will gladly board as many pets as you wish; however, dogs must be boarded one dog per run unless they stay in our pet hotel where we can accomodate up to 3 dogs per suite. This is due to the design of our runs and the limitation of only one food and water bowl per run. This also lets us better monitor your pet's behaviors while in boarding.

Two cats may be boarded together in a large condo if one is available and the cats get along.

We reserve the right to refuse future visits in the case of extremely aggressive animals.

Vaccinations

All pets must be current on Rabies, distemper and Bordatella vaccines to be admitted to our kennel facility. If you pets have been vaccinated elsewhere, proof of vaccination MUST be provided (required before coming in for boarding). If vaccinations need to be done, we will gladly schedule a separate appointment with a doctor. It is recommend that all vaccines be given 7 - 10 days before boarding so that you pet will have adequate immunity. If we have not seen your pet before, a brief exam will be done at the time of vaccination. We strongly encourage that your dog is vaccinated for Bordatella (kennel cough) at least 2 - 3 days prior to their stay to insure full immunity. If they are vaccinated for Bordatella the day they arrive, immunity cannot be guaranteed and they will still be susceptible to kennel cough.

Vet Clinic Hours:
Monday - Friday: 8 am - 5 pm
Saturday: 9 am - 1 pm
Sunday: Closed

Retail & Boarding Hours:
Monday - Friday: 8 am - 7 pm
Saturday: 9 am - 5 pm
Sunday: 1 pm - 5 pm

Hours/Policies

The following is a summary of our boarding policies. When you bring your pet in for boarding, you will be asked to sign a boarding consent form which explains these policies in detail.

Parasites

If a pet is found to have external parasites such as fleas or ticks, it will be treated at the owner's expense.

Admitting and Discharging Boarders

Boarders can be admitted and discharged 7 days a week during our normal office hours.

Payment/Release

ALL CHARGES FOR BOARDING AND OTHER PRODUCTS AND SERVICES ARE DUE WHEN YOUR PET IS RELEASED. The pet will only be released to the owner. If you plan to have someone else pick up your pet we must be informed in advance. For your convenience, you may pre-pay for your pet's stay when they are brought to the kennel. Pre-payment is required for long-term boarders (over 2 weeks).

Personal Items

We highly recommend that you leave items, such as blankets, leashes, and special toys at home because they may become lost or damaged. If you do choose to leave items with your pet, THE KENNEL WILL NOT BE HELD LIABLE FOR LOST OR DAMAGED ITEMS.

Long-Term Boarding

A long-term boarder is any pet staying more than 14 nights.

There must be a scheduled exit date. This is required so that we know when the space will be open for new reservations. We are unable to schedule "open-ended" long-term boarders.

Payment for the total nights of boarding (from check-in date to scheduled exit date) must be made at the time your pet is checked in. This can be paid in cash, by check or by credit card. By providing a credit card number and expiration date, we can also bill your credit card at specified intervals if preferred (see below).

Please call us if you need to change the scheduled exit date. We may be able to accommodate your request if the space is not reserved for someone else. If the boarding is being extended for more than 7 additional nights, payment must be made in advance in order to extend the reservation. Payment can be mailed to us in advance of the extension or a credit card number can be given over the phone.

If you make no attempt to contact us and your pet is not picked up on the scheduled exit date or if payment for an extension is not received, we will consider your pet abandoned: ownership of the pet has been surrendered to our clinic and we will dow dowith the pet as we see fit. For this reason, it is of extreme importance that you contact us as soon as possible if you are unable to pick up your pet on the scheduled date.

Multiple Boarders

Multiple Boarders

Medical Care

When you sign the boarding consent form, you will also be consenting to emergency medical care in the event your pet becomes seriously ill. Please leave us an emergency phone number where we can contact you and inform you of any situations that arise. You can be sure the veterinarians will provide the best care possible for your pet's condition.

CANNON VALLEY VETERINARY CLINIC

Full Service Animal Care